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Programmes

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E-Invoice Implementation & Compliance

Duration: 1 Day (Physical / Online)

Time: 9:00 AM – 5:00 PM (includes Lunch time)

Trainer: TBA 

Certificate: Issued by OPERION Ecommerce & Software Sdn Bhd

Language: English / Malay / Chinese (upon request)

Target Audience: Account & Finance Personnel, HR, Business Owner and others


Learning Objectives

Malaysia is moving towards a digital tax system, and LHDNM now requires businesses to adopt E-Invoicing. This seminar is designed to give you a clear understanding of the E-Invoice framework, how it works, and what your business needs to do to comply with the latest regulations. Join us to stay ahead of tax changes, reduce compliance risks, and ensure a smooth transition to Malaysia’s new e-Invoicing system.

Course Modules Overview

Introduction of e-invoice

Application of e-Invoice 

e-Invoice workflow 

Consolidated e-Invoice  

Self-billed e-Invoice 

Treatments of e-Invoice on various business scenarios

Business challenges on e-Invoice implementation  

Walk-through the sandbox environment (DEMO)

Going through some general FAQs in MyInvois portal


📞 Contact us for more information or a tailor made programme!

Let’s communicate through Whatsapp: +6012 – 5566 643

Malaysia is transitioning to a digital tax system, with e-Invoicing now mandatory under LHDNM regulations. This initiative aims to increase transparency, improve tax reporting accuracy, and reduce fraud.

E-Invoicing helps businesses streamline transactions, automate real-time reporting to LHDNM, and stay compliant with tax requirements. It’s more than a system upgrade—it transforms how businesses manage and report their finances.
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E-Invoice Implementation & Compliance

Duration: 1 Day (Physical / Online)

Time: 9:00 AM – 5:00 PM (includes Lunch time)

Trainer: TBA 

Certificate: Issued by OPERION Ecommerce & Software Sdn Bhd

Language: English / Malay / Chinese (upon request)

Target Audience: Account & Finance Personnel, HR, Business Owner and others


Learning Objectives

Malaysia is moving towards a digital tax system, and LHDNM now requires businesses to adopt E-Invoicing. This seminar is designed to give you a clear understanding of the E-Invoice framework, how it works, and what your business needs to do to comply with the latest regulations. Join us to stay ahead of tax changes, reduce compliance risks, and ensure a smooth transition to Malaysia’s new e-Invoicing system.

Course Modules Overview

Introduction of e-invoice

Application of e-Invoice 

e-Invoice workflow 

Consolidated e-Invoice  

Self-billed e-Invoice 

Treatments of e-Invoice on various business scenarios

Business challenges on e-Invoice implementation  

Walk-through the sandbox environment (DEMO)

Going through some general FAQs in MyInvois portal


📞 Contact us for more information or a tailor made programme!

Let’s communicate through Whatsapp: +6012 – 5566 643

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Connect & Lead with Impact

Duration: 1 Day

Time: 9:00 AM – 5:00 PM (includes Lunch time)

Trainer: Shara Wong / Slyvia Sim

Certificate: Issued by OPERION Ecommerce & Software Sdn Bhd

Language: English / Malay / Chinese (upon request)

Target Audience: All Levels of Staff


Learning Objectives

Empowering Communication & Team Synergy for a Positive Workplace!

In today’s workplace, effective communication is the key to collaboration, leadership, and building a supportive environment. When communication flows freely and respectfully, teams become more aligned, engaged, and productive.

This program combines practical communication strategies with engaging group interaction to help participants build confidence, strengthen relationships, and foster trust. From expressing ideas with clarity to listening with empathy, participants will explore how to create deeper connections and contribute to a more positive, cooperative workplace.

Course Modules Overview

Part 1 (Morning)

Introduction to Workplace Communication

Common Barriers to Effective Communication

Active Listening Skills

Non-Verbal Communication 

Understanding Communication Styles

First Impression Matters

Mindfulness for Positive Thinking

Communicate Effectively

Part 2 (Afternoon)

Team Bonding Activities & De-briefing


📞 Contact us for more information or a tailor made programme!

Let’s communicate through Whatsapp: +6012 – 5566 643

An engaging and fun programme that combines creative, interactive activities with workshops on leadership, communication, and cutting-edge AI digital tools. Designed to strengthen connections, develop essential skills, and spark powerful breakthroughs, it’s perfect for teams ready to collaborate more effectively, solve challenges creatively, and lead with confidence in today’s fast-paced world. 
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Connect & Lead with Impact

Duration: 1 Day

Time: 9:00 AM – 5:00 PM (includes Lunch time)

Trainer: Shara Wong / Slyvia Sim

Certificate: Issued by OPERION Ecommerce & Software Sdn Bhd

Language: English / Malay / Chinese (upon request)

Target Audience: All Levels of Staff


Learning Objectives

Empowering Communication & Team Synergy for a Positive Workplace!

In today’s workplace, effective communication is the key to collaboration, leadership, and building a supportive environment. When communication flows freely and respectfully, teams become more aligned, engaged, and productive.

This program combines practical communication strategies with engaging group interaction to help participants build confidence, strengthen relationships, and foster trust. From expressing ideas with clarity to listening with empathy, participants will explore how to create deeper connections and contribute to a more positive, cooperative workplace.

Course Modules Overview

Part 1 (Morning)

Introduction to Workplace Communication

Common Barriers to Effective Communication

Active Listening Skills

Non-Verbal Communication 

Understanding Communication Styles

First Impression Matters

Mindfulness for Positive Thinking

Communicate Effectively

Part 2 (Afternoon)

Team Bonding Activities & De-briefing


📞 Contact us for more information or a tailor made programme!

Let’s communicate through Whatsapp: +6012 – 5566 643

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Basic Fundamentals of SEO & AIO

Discover how AI is reshaping SEO in this fast-paced course on AIO (AI Optimization). Learn to use cutting-edge tools to create smarter content, boost rankings, and stay ahead in the future of search.

Trainer: Niel Tan

Language: English

Certificate: Issued by OPERION Ecommerce & Software Sdn Bhd

Target Group: Technical and Non-Technical User


Learning Objectives

This course is designed to give participants a solid foundation in using WordPress for business or personal websites. You will learn:

How to set up and configure a WordPress site

How to create and manage content, pages, posts, and media

How to install, update and maintain plugins, themes, and basic security

Course Modules Overview

Module 1: SEO & AIO Foundations

Understand SEO’s role in digital marketing

Explore different types of SEO (on-page, off-page, technical, local, international)

Learn how AIO (AI Optimization) is redefining search with tools like ChatGPT and Google SGE

Module 2: Keyword Research & Content Optimization

Conduct effective keyword research with free tools

Learn content hierarchy: headings, meta tags, internal linking

Optimize content for readability, intent, and search performance

Module 3: Technical SEO & WordPress Setup

Set up WordPress for SEO success (permalinks, mobile, speed)

Configure Rank Math or Yoast plugins

Implement schema markup, XML sitemaps, and tracking tools

Module 4: On-Page SEO + AIO Integration

Write SEO-friendly pages with AI assistance

Use Rank Math’s SEO score and Content AI tools

Understand how AI evaluates and ranks your content

Module 5: Off-Page SEO & Authority Building

Build quality backlinks and manage your link profile

Use ethical link-building techniques (guest posts, citations, outreach)

Monitor brand mentions, reputation, and competitor strategies.


📞 Contact us for more information or a tailor made programme!

Let’s communicate through Whatsapp: +6012 – 5566 643

The Future of SEO: How AIO Is Transforming Search Optimization Search engine optimization isn’t dead—it’s evolving. Welcome to the next era: AIO (AI Optimization). In this forward-thinking course, you’ll uncover how artificial intelligence is revolutionizing the way content is created, optimized, and ranked in search engines. Whether you're a marketer, content creator, business owner, or SEO specialist, this course will help you stay ahead of the curve. You’ll learn how to integrate AI-powered tools into your SEO workflows, craft high-performing content at scale, and decode the latest ranking signals shaped by machine learning and user behavior. We’ll explore the differences between traditional SEO and AIO, demystify the rise of AI-generated content, and show you how to optimize for both humans and algorithms in 2025 and beyond.
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Basic Fundamentals of SEO & AIO

Discover how AI is reshaping SEO in this fast-paced course on AIO (AI Optimization). Learn to use cutting-edge tools to create smarter content, boost rankings, and stay ahead in the future of search.

Trainer: Niel Tan

Language: English

Certificate: Issued by OPERION Ecommerce & Software Sdn Bhd

Target Group: Technical and Non-Technical User


Learning Objectives

This course is designed to give participants a solid foundation in using WordPress for business or personal websites. You will learn:

How to set up and configure a WordPress site

How to create and manage content, pages, posts, and media

How to install, update and maintain plugins, themes, and basic security

Course Modules Overview

Module 1: SEO & AIO Foundations

Understand SEO’s role in digital marketing

Explore different types of SEO (on-page, off-page, technical, local, international)

Learn how AIO (AI Optimization) is redefining search with tools like ChatGPT and Google SGE

Module 2: Keyword Research & Content Optimization

Conduct effective keyword research with free tools

Learn content hierarchy: headings, meta tags, internal linking

Optimize content for readability, intent, and search performance

Module 3: Technical SEO & WordPress Setup

Set up WordPress for SEO success (permalinks, mobile, speed)

Configure Rank Math or Yoast plugins

Implement schema markup, XML sitemaps, and tracking tools

Module 4: On-Page SEO + AIO Integration

Write SEO-friendly pages with AI assistance

Use Rank Math’s SEO score and Content AI tools

Understand how AI evaluates and ranks your content

Module 5: Off-Page SEO & Authority Building

Build quality backlinks and manage your link profile

Use ethical link-building techniques (guest posts, citations, outreach)

Monitor brand mentions, reputation, and competitor strategies.


📞 Contact us for more information or a tailor made programme!

Let’s communicate through Whatsapp: +6012 – 5566 643

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Basic Fundamentals of WordPress

Programme No.: 10001510978

Duration: 1 Day (4 Hours)

Time: 9:00 AM – 1:00 PM (includes 30-minute break)

Trainer: Ts. Lukas J. Tan

Certificate: Issued by OPERION Ecommerce & Software Sdn Bhd

Language: English / Malay / Chinese (upon request)

Target Audience: Entrepreneurs, beginners, business owners


Learning Objectives

This course is designed to give participants a solid foundation in using WordPress for business or personal websites. You will learn:

How to set up and configure a WordPress site.How to manage content, pages, media, and e-commerce products.How to update and maintain plugins, themes, and basic security.How to implement SEO strategies using beginner-friendly tools.

Course Modules Overview

WordPress Fundamentals

Introduction & dashboard navigation.Hands-on: Set up a basic WordPress site.

Managing Pages, Content & Products

Add/edit posts, pages, and products.Organize media and categories.

Maintenance & Security

Update plugins/themes, assign roles.Basic backup and protection steps.

Basic SEO for WordPress

Understand SEO basics.Install and use an SEO plugin (e.g., Yoast).Optimize a sample page for better ranking.


📞 Contact us for more information or a tailor made programme!

Let’s communicate through Whatsapp: +6012 – 5566 643

Master the essentials of managing your own website—no coding needed. This 1-day, hands-on WordPress training is tailored for beginners, entrepreneurs, and business owners looking to build, update, and secure their own websites. Learn how to manage pages, content, products, themes, plugins, and boost your visibility with basic SEO—all within 4 practical hours.
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Basic Fundamentals of WordPress

Programme No.: 10001510978

Duration: 1 Day (4 Hours)

Time: 9:00 AM – 1:00 PM (includes 30-minute break)

Trainer: Ts. Lukas J. Tan

Certificate: Issued by OPERION Ecommerce & Software Sdn Bhd

Language: English / Malay / Chinese (upon request)

Target Audience: Entrepreneurs, beginners, business owners


Learning Objectives

This course is designed to give participants a solid foundation in using WordPress for business or personal websites. You will learn:

How to set up and configure a WordPress site.How to manage content, pages, media, and e-commerce products.How to update and maintain plugins, themes, and basic security.How to implement SEO strategies using beginner-friendly tools.

Course Modules Overview

WordPress Fundamentals

Introduction & dashboard navigation.Hands-on: Set up a basic WordPress site.

Managing Pages, Content & Products

Add/edit posts, pages, and products.Organize media and categories.

Maintenance & Security

Update plugins/themes, assign roles.Basic backup and protection steps.

Basic SEO for WordPress

Understand SEO basics.Install and use an SEO plugin (e.g., Yoast).Optimize a sample page for better ranking.


📞 Contact us for more information or a tailor made programme!

Let’s communicate through Whatsapp: +6012 – 5566 643

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Business Digitalisation Training: From 0 to 1

Duration: 2 Days (16 Hours)

Trainer: Ts. Lukas J. Tan (Founder of OPERION, host of PDX2025)

Language: English / Malay / Chinese

Certificate: Issued by OPERION Ecommerce & Software Sdn Bhd

Target Group: CEOs, CTOs, CFOs, CMOs, Directors & Department Heads

Locations: Penang / Kuala Lumpur / Selangor / Johor / Kuching


Course Highlights

Learn how to evaluate key digital technologies and frameworks like CPS and PPT.

Analyze and refine your current processes for better alignment with digital strategy.

Develop sustainable tech-driven solutions for real-world challenges.

Create a detailed digitalisation roadmap covering technology, people, and process.

Collaborate in group-based workshops, discussions, and case studies to apply what you learn.

Learning Outcomes

By the end of this course, participants will be able to:

Identify and evaluate key transformation technologies.

Optimize outdated processes and address operational gaps.

Design practical and scalable digital solutions.

Build and present a strategic roadmap to guide transformation.

Manage change and implementation risks with clarity and control.


📞 Contact us for more information or a tailor made programme!

Let’s communicate through Whatsapp: +6012 – 5566 643

Build your digital transformation roadmap from the ground up. This 2-day intensive workshop is tailored for decision-makers and department leaders who want to turn digitalisation concepts into practical strategies. Learn how to evaluate your existing tech landscape, align people, processes, and technology, and design a future-ready transformation plan for sustainable business growth.
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Business Digitalisation Training: From 0 to 1

Duration: 2 Days (16 Hours)

Trainer: Ts. Lukas J. Tan (Founder of OPERION, host of PDX2025)

Language: English / Malay / Chinese

Certificate: Issued by OPERION Ecommerce & Software Sdn Bhd

Target Group: CEOs, CTOs, CFOs, CMOs, Directors & Department Heads

Locations: Penang / Kuala Lumpur / Selangor / Johor / Kuching


Course Highlights

Learn how to evaluate key digital technologies and frameworks like CPS and PPT.

Analyze and refine your current processes for better alignment with digital strategy.

Develop sustainable tech-driven solutions for real-world challenges.

Create a detailed digitalisation roadmap covering technology, people, and process.

Collaborate in group-based workshops, discussions, and case studies to apply what you learn.

Learning Outcomes

By the end of this course, participants will be able to:

Identify and evaluate key transformation technologies.

Optimize outdated processes and address operational gaps.

Design practical and scalable digital solutions.

Build and present a strategic roadmap to guide transformation.

Manage change and implementation risks with clarity and control.


📞 Contact us for more information or a tailor made programme!

Let’s communicate through Whatsapp: +6012 – 5566 643

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Scams are getting smarter—and so should your team.

Scam Prevention Training for the Digital Age

Protect your workplace from digital scams — before it’s too late.

Designed for non-technical users, this half-day training gives your team the knowledge and confidence to spot phishing, impersonation, and online fraud.

Half-Day, Interactive In-House Training

Up to 30 Participants

Languages: English, Malay, Chinese


Learning Highlights:

Learn how scams really work — with relatable stories, fake link demos, and team challenges.

Master the 6 Golden Anti-Scam Tips to avoid phishing and impersonation.

Practice real-life scenarios: “Is it a Scam or Safe?”

Know exactly what to do if you’re scammed — and who to report to.

Build a scam-aware workplace culture.

Why This Course Matters

Scams target anyone — even smart, experienced employees. With digitalisation accelerating, every team member is your frontline defense. This training builds real confidence and cybersecurity awareness.

Course Outcome:

Spot common scam red flags in messages, websites, and social media

Practice safe digital habits (passwords, links, etc.)

React calmly and correctly to a scam attempt

Prevent workplace data loss and financial risks


📞 Contact us for more information or a tailor made programme!

Let’s communicate through Whatsapp: +6012 – 5566 643

Scams are getting smarter—and so should your team. In today’s fast-moving digital world, every employee plays a role in protecting your organization from online threats. Whether it’s phishing emails, fake links, or impersonation messages, one wrong click can lead to serious consequences. This interactive half-day Scam Prevention Training, designed for non-technical users, equips your team with practical knowledge and real-world strategies to spot scams, stay safe online, and respond confidently to digital threats.
close

Scams are getting smarter—and so should your team.

Scam Prevention Training for the Digital Age

Protect your workplace from digital scams — before it’s too late.

Designed for non-technical users, this half-day training gives your team the knowledge and confidence to spot phishing, impersonation, and online fraud.

Half-Day, Interactive In-House Training

Up to 30 Participants

Languages: English, Malay, Chinese


Learning Highlights:

Learn how scams really work — with relatable stories, fake link demos, and team challenges.

Master the 6 Golden Anti-Scam Tips to avoid phishing and impersonation.

Practice real-life scenarios: “Is it a Scam or Safe?”

Know exactly what to do if you’re scammed — and who to report to.

Build a scam-aware workplace culture.

Why This Course Matters

Scams target anyone — even smart, experienced employees. With digitalisation accelerating, every team member is your frontline defense. This training builds real confidence and cybersecurity awareness.

Course Outcome:

Spot common scam red flags in messages, websites, and social media

Practice safe digital habits (passwords, links, etc.)

React calmly and correctly to a scam attempt

Prevent workplace data loss and financial risks


📞 Contact us for more information or a tailor made programme!

Let’s communicate through Whatsapp: +6012 – 5566 643

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